Privacy Policy
Thank you for playing our games! This Privacy
Policy describes:
• The ways we collect personal data about you
and why we do so
• How we use your personal data
• The choices you have about your personal data.
This Privacy Policy applies to our games,
websites and related services, which we here collectively call the Service. We
may periodically update this Privacy Policy by posting a new version. If we make any material changes, we will notify you by posting a
notice in the Service prior to the change becoming effective. Your continued
use of the Service after the effective date will be subject to the new Privacy
Policy.
CONTACT
US
If you have questions
about data protection, or if you have any requests for resolving issues with
your personal data, we encourage you to primarily contact us through the game
so we can reply to you more quickly.
THE
DATA WE COLLECT
Data
you provide us.
• Contact information (such as name and email
address) • Player name and password • Profile information (such as profile
photo) • Your messages to the Service (such as chat logs and player support
tickets) • Other data you choose to give us (such as data to identify a lost
account)
Data
we collect automatically.
• Data about your account and game progress
• Your IP address and mobile device identifiers
(such as your device ID, advertising ID, MAC address, IMEI)
• Data about your device, such as device name
and operating system, browser type and language
• Data we collect with cookie and similar
technology (see more below)
• General location data
• Precise geo-location data (GPS, with your
consent)
• Data about your use of the Service, such as
gameplay data and your interactions with other players inside the Service In
most cases, we also create a specific ID for you when you use the Service.
Data
we collect from our partners.
• Data we receive if you
link a third party tool with the Service (such as Facebook, Google)
• Demographic data (such
as to determine the coarse location of your IP address)
• Data to fight fraud
(such as refund abuse in games or click fraud in advertising)
• Data from platforms
that the games run on (such as to verify payment)
• Data for advertising
and analytics purposes, so we can provide you a better Service
Third
party sites
Please note that the
Services may contain links to websites or other services owned and operated by
third parties. We do not endorse any such third-party services. We are not
responsible or liable for anything that happens to you when you visit or use
these services. MoonBlue strongly recommends that you review the privacy
policies and cookie usage of these third parties.
Link to privacy policy
of third party service providers used by the app:
Payment
Information
If you make a purchase
in our Services, such as a license to use in-app virtual currency or virtual
items in an app you play, our third party payment processor will collect the
billing and financial information to process your charges. Moonblue does not
collect or store your financial information. However, MoonBlue's payment
processors may share non-financial information with us related to your
purchases, like transaction information, transaction ID, the items purchased
and value in order to fulfill your order.
Please note that
purchases of third party credits or currencies may also be subject to those
parties’ policies.
How do
I get a copy of my data?
You have the right to
ask us to provide you with copies of personal data that we hold about you at
any time.
List
of advertising partners used in Moonblue games
As set out in our
Privacy Policy, the following advertising partners are integrated into some or
all of our games. These advertising partners may process personal data of our
end users in accordance with their own privacy policies.
The links to the third
party privacy policies below were last checked on 5th October 2018.
Advertising
our products on third party websites and mobile
We will also share your data with social media or other similar platforms, so that you and other people can see relevant content on that platform. For example, we may use the Facebook Custom Audiences service and share your Facebook ID or advertising ID in a protected format with Facebook so that we can: include you in a custom audience that we will serve relevant advertising content to on Facebook; or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out from Facebook Custom Audiences in your Facebook privacy settings.
We will also share your data with user acquistion partners, via our third party mobile measurement service provider, for the purpose of telling you via third party applications about our new products, promotions and features that maybe of interest to you. We will also work with these partners to monitor the success of such campaigns. You can object to such use in accordance with the "How do I erase or restrict or update my data?" below.
We will also share your data with social media or other similar platforms, so that you and other people can see relevant content on that platform. For example, we may use the Facebook Custom Audiences service and share your Facebook ID or advertising ID in a protected format with Facebook so that we can: include you in a custom audience that we will serve relevant advertising content to on Facebook; or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out from Facebook Custom Audiences in your Facebook privacy settings.
We will also share your data with user acquistion partners, via our third party mobile measurement service provider, for the purpose of telling you via third party applications about our new products, promotions and features that maybe of interest to you. We will also work with these partners to monitor the success of such campaigns. You can object to such use in accordance with the "How do I erase or restrict or update my data?" below.
What
do we do to protect data?
We have implemented appropriate physical,
electronic and managerial security procedures to safeguard the data we process
from loss, misuse, and alteration and to help prevent unauthorised access,
maintain data security and to ensure that we correctly use the data we hold in
accordance with the purposes for which we collected that data.
We use industry-standard practices such as
encryption, physically secured rooms, firewalls and password protection systems
to safeguard the confidentiality of any personal information that we might
collect from you. For example, your email address and password will be
encrypted which will make it extra hard for someone to discover and use them
without our authorisation. We also strive to limit access to your data to
employees performing a legitimate business function which requires them to
access and use your data in order to supply you with our Services.
We review our security procedures periodically
to consider appropriate new technology and updated methods to ensure we
continue to protect your data.
Whilst we will do our best to protect your data,
the transmission of information by you to us over the internet is not
completely secure and we cannot guarantee the security of data during its
transfer over the Internet to us. Any such transmission is at your own risk.
COOKIE
AND SIMILAR TECHNOLOGY
Like most online
services, our partners and we use cookie and similar technology to provide and
personalize the Service, analyze use, target advertisements and prevent fraud.
You can disable cookie in your browser settings, but some parts of the Service
may then not function properly.
HOW DO
WE PROTECT YOUR DATA
Security
Safeguards.
In order to help ensure a secure and safe player
experience, we are continuously developing and implementing administrative,
technical and physical security measures to protect your data from unauthorized
access or against loss, misuse or alteration.
Data
retention.
We retain your data for as long as your account
is active or as needed to provide you the Service. We will for example
periodically de-identify unused game accounts and we regularly review and
de-identify unnecessary data. Note that if you would like to request us to
remove your personal data, you can contact us by email. We may retain your data
as necessary for our legitimate business interests, such as to comply with our
legal obligations, resolve disputes, and enforce our agreements.
AGE
LIMITS
We do
not knowingly collect or solicit personal data about or direct or target
interest based advertising to anyone under the age of 13 or knowingly allow
such persons to use our Services. If you are under 13, please do not send any
data about yourself to us, including your name, address, telephone number, or
email address. No one under the age of 13 may provide any personal data. If we
learn that we have collected personal data about a child under age 13, we will
delete that data as quickly as possible. If you believe that we might have any
data from or about a child under the age of 13, please contact us.
What
can I do if I have a complaint?
If you
are not satisfied with the way your query or complaint is handled by Moonblue ,
please let us know by emailing us at moonbluegame@gmail.com.
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